Privacy

Data usage and protection policy

Zerolink RMS handles customer, staff, billing, support and monitoring data with role-based access and operational security controls.

Data categories

  • Customer, billing, support, contact and service history.
  • User account, role, access and audit records.
  • Notifications, monitoring telemetry and operational logs used for platform safety and workflow visibility.

How data is used

  • To run CRM, billing, support, monitoring, reporting and company workflows.
  • To secure role-based access and operational accountability.
  • To deliver notifications, follow-up and service communication.

Operational protection

  • Company-wise isolation and role-controlled access paths.
  • Audit and access logging for business review and security visibility.
  • Support contact routes for privacy questions and corrections.
Solutions

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