CRM and Customer 360 Software

Customer 360 CRM for billing and service teams

Zerolink RMS brings customer identity, subscriptions, invoices, payments, tickets, assets, notes, ledger activity and audit history into one customer workspace for recurring service businesses.

One customer workbench

Review profile details, plans, invoices, outstanding amounts, payments, tickets, assets, documents and timeline history without moving between disconnected registers.

Lead-to-service lifecycle

Move from lead and onboarding records into subscription activation, billing, support and renewal follow-up while keeping customer context intact.

Revenue context for teams

Billing and collection teams can see unpaid invoices, payment allocations, advances, follow-ups and customer ledger context from the same customer view.

Role-based visibility

Company users operate inside permitted customer workflows while audit history supports accountability for changes and actions.

Useful for recurring service businesses

  • ISP and broadband customer onboarding and renewals.
  • CCTV AMC and managed IT customer service records.
  • Rental and subscription customer account visibility.

Connected workflows

  • Create billing and collection follow-up from customer context.
  • Track tickets, tasks and asset history beside billing activity.
  • Use audit and timeline records during support or account review.
Solutions

Explore Zerolink RMS workflows

Find the product workflow relevant to your team, revenue model, or service operation.

See a connected customer workflow

Request a demonstration of Customer 360 connected to billing, collections, support and asset history.

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